Processing time for standard shipping orders are 2-5 business days. Please be informed that time may vary in case of holidays or for stock-out products.
We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, and transfers to the local carrier in your region, strikes or delays.
In the unlikely event that your product is lost or damaged in transit, it is eligible for full refund or exchange by contacting the customer service at Contact@utopiadeals.com
We will provide eligible refunds using same method of purchase. We will process all eligible refund as soon as possible and will be visible in your account within 4-5 business days.